We have had some issues with the Fan Motor in some units. Here’s how you know if it’s happening to yours!
We have had some issues with the fan motor failing to turn at a constant speed. It has cropped up in about 30 roasters (out of 1800 units or so!).
It seems to happen after 30-50 roasts or more, which is why our QC team didn’t catch it. This video demonstrates the sound of a good fan motor and a bad one, and tells you what to do to get roasting again!
If you’re Popper roaster starts sounding like the Defect Unit I show in this video, stop using it. And email [email protected] for more… we will fix these problems with a new roaster or a repair!