Soft is a term with several meanings in the coffee trade. In Brazil, Soft is a positive flavor term, particular to the Brazil grading system:  Soft is the grade just under Strictly Soft, meant to describe clean, mild cup flavors, and as opposed to “Hard” taste which is negative. But in the rest of the world a trader would call a coffee “soft” for being low grown, and not a dense coffee bean. Low altitude coffees usually have less quality in the cup, also marked by lower acidity.

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