The basics of how to navigate & use our new website

How are you liking our new website? We’re excited to finally be able to roll it out after months of hard work and keeping it under wraps. As we mentioned in our announcement, we wanted to make sure that the new site was easier to use and to address feedback we’ve received over the years. The store is now powered by Shopify, which offers a more modern experience overall, from logging in to checking out. It’s a completely new system that we’re hoping makes your next visit to Sweet Maria’s and Coffee Shrub smoother.

We get it: change is hard! That’s why we prepared this guide to provide you with all of the tools to navigate, use and make the most of our new store. Interacting with the site for the first time might require a few more steps than usual, but we promise that it’ll go far in making your experience easier in the future.

For Coffee Shrub customers, scroll down for more information specific to our Wholesale side.

Accessing your account

Do I need to sign up for an account?

If you have an existing Sweet Maria’s account, you do not need to sign up for an account. If you are a new customer, follow the same steps for signing in.

Despite having an existing account, you may need to enter new information, such as your shipping address or payment method. You will have the option to save this information to your account to avoid having to reenter it in the future.

How do I sign in?

Once you’re on our website, navigate to the menu. Click on the “Log In” link or icon and follow the steps to log in. You can choose to log into our site with a Shop account or through your email (see image 1). Our new site does not use passwords, so you’ll be prompted to enter a six digit code (image 3). You will receive this six digit code via email (image 2). Once it has been entered, you’ll be taken back to the homepage, with the “Log In” link or icon now reading “Account.”

Can I see my previous orders?

We carried over some order information, but it has been simplified. If you need information on a specific order, we recommend going through past confirmation emails from us or reaching out to our customer service team via email at [email protected]. We’ll do our best to help!

Checking Out & Placing An Order

How to check out

Add items to your cart. You’ll have the option to navigate to your cart or head directly to check out. Navigating to your cart will allow you to change or review items. To head to check out from your cart, click “Proceed to Check Out.”

You will end up on our check out page, where you can select your delivery method, provide required information, and enter your desired payment method. Click “Pay Now” to finishSimilar to aftertaste, but it refers to the impression as the coffee leaves the palate. Aftertaste is the sensations gathered after the coffee has left the mouth. We... ...more your order transaction.

How to place a pick up order

Add your items into your cart and head to check out. If you’re logged in, the first option that will appear at the top of the page is a choice between “Ship” or “Pickup.” Select “Pickup,” and it should display our office and warehouse address right below (see image below).

Add your payment and/or billing information into the required fields, choose whether or not to save your information for checkout, and click “Pay Now.”

You’ll receive a confirmation email if your payment goes through, and we will follow up with another email once your order is ready for pick up at our retail space.

Choosing your shipping method

Our shipping options remain the same as our previous website’s. Under delivery options, click “Ship” and two rows below it should appear: “Ship to” and “Shipping.”

If you don’t have a saved shipping address, it will prompt you to add your shipping address. If you have saved addresses, click into “Ship to” and you will have the option to choose which of your saved addresses you want to ship your order to.

The following row, “Shipping,” will have different shipping courier and service options to choose from. As usual, our shipping specials apply! Save on your order by choosing the applicable shipping special. You can review that information in our Shipping Policies page.

Payment methods

You can still pay via credit card and PayPal. As our site now supports Shop app, you can also check out with payment methods saved directly to your Shop app account.

Coffee Shrub

Merging Sweet Maria’s and Coffee Shrub

Sweet Maria’s and Coffee Shrub have merged into one platform, with that being our new store! Think of Coffee Shrub as an extra catalog you can “unlock” on Sweet Maria’s. Once you have approval to access both catalogs, you can shop items from Sweet Maria’s and Coffee Shrub, and check out all in one go.

An approved account is required for purchase on Coffee Shrub. There is no guest check out. Read onwards on how to access Coffee Shrub products and pricing.

How to access Coffee Shrub

The Coffee Shrub homepage can still be accessed at the existing URL, coffeeshrub.com. Otherwise, you can head to sweetmarias.com, navigate to the menu and click on the “Wholesale” link or icon (the Shrub logo, pictured below). This will take you to the new Coffee Shrub homepage, which has its own menu and featured content.

Accessing your account

If you have an existing Coffee Shrub account with a related business, you do not need to sign up for an account. You will also be pre-approved for Coffee Shrub access. Besides setting up your account on your next order, you do not need to take any actions towards requesting access.

To confirm you have access to Coffee Shrub, log into your existing account. Navigate to the Coffee Shrub homepage and attempt to add products to your cart. If you’re unable to add products to you cart, it is likely that your account is not registered with a business on our end.

For Sweet Maria’s customers or non-existing customers, you will need to request access to unlock wholesale options and pricing. Please note that Coffee Shrub is for businesses, not individuals.

You can request access (see instructions below) or contact our team via email at [email protected] with more information about your account and business.

How do I request access to the Coffee Shrub catalog?

On the Coffee Shrub homepage, the first slide will have two options: “Login” and “Request Wholesale Access.” These options disappear as you log into your account and gain access to the Coffee Shrub catalog.

Click on “Request Wholesale Access” to begin the process of requesting access to Coffee Shrub. Fill out the form, and click “Submit Request” to finish. Our team reviews these requests on a rolling basis. Once your account has been approved and updated to have access, we will send you a notification email.

If you ever want to follow up on a request, please send us an email at [email protected].

For any questions on the new site, send us an email at [email protected]. We hope you enjoy using the new website!